Corporate Debt Recovery

The Aspien Corporate Debt Recovery system allows local authorities to administer a corporate approach to the management of debt by integrating debts from all revenue systems to provide a single view of debt.

Functionality is provided which allows recovery processes to be performed in Aspien for one or more of the source revenue systems. Alternatively, Aspien can be used as key information tool for officers of source revenue systems allowing decision making to be made on the corporate picture rather than a narrow single system view.

Key Benefits

  • Browser based.
  • Incorporates sophisticated debtor matching routines to identify and resolve duplicate debtors.
  • Comprehensive management reporting.
  • Multiple communication channels - SMS, E-mail, letter via Tel Solutions and Gov Notify.
  • Can be used in a centralised (i.e. corporate Debt Recovery Team) or decentralised environment – i.e. departments continue to recover their own debt with the advantage of a single view of debt.
  • Powerful instalment arrangement facilities allow multiple debt types to be incorporated in a single arrangement.
  • Automated Direct Debit facilities including AUDDIS, ADDACS & ARUDD processing – full paperless validation of accounts and interactive scripting.
  • Fully Integrated with MS Office.
  • Optional BIDS billing and recovery module.

Our Products

  • Sundry Debtors Management

    The Sundry Debtors Management system provides a full end-to-end solution for the management of sundry income in local authorities of all sizes.
    Browser based version coming soon

  • Housing Benefit Overpayment Recovery

    This system provides an automated approach to the recovery of Housing Benefit overpayments. It allows for the automatic generation of the HMRC spreadsheet and the automatic import of the resulting debtor data dramatically reducing the time spent by staff processing. Communication channels include SMS and email as well as paper based.
    Browser based

  • Childcare Centres Administration

    The system provides the means for monitoring and charging for attendance at clubs/centres.

  • Garden Waste Management

    The system provides the means of billing for garden waste collection. Integration can be provided with your Job Processing, CRM and Sundry Debtor Management Systems.