We can integrate this system with your Job Processing, CRM and Sundry Debtor Management Systems.
Customer sign up for a collection service via a self-service web page with – sign up with their bank details for payment via Direct Debit or they can be directed to the authority Payment Portal for Credit/Debit Card immediate payments.
Job Ticket generation.
Multiple levels of charging e.g. a different price for those on benefits etc.
Integration with Focus CRM or a 3rd party CRM system and Sundry Debtors system.
The Aspien Corporate Debt Recovery system allows local authorities to administer a corporate approach to the management of debt by integrating debts from all revenue systems to provide a single view of debt.
Focus provides organisations with the tools to deliver high quality Customer Service which can lead directly to an increased level of customer satisfaction and loyalty and has the additional benefit of positively impacting on the bottom-line.