Products & Services

Ash supplies a range of diverse solutions all of which have been developed and enhanced in partnership with our clients (mainly local authorities).

Some of these solutions, such as our specialised Sundry Debtors Management System are used on a corporate basis by some of the largest authorities in the UK .

The same applies to our Aspien Corporate Debt Recovery System which operates at Glasgow City Council, the Scottish Legal Aid Board and a number of other large authorities (see case study).

Focus CRM is in use at a number of District councils and provides a multi-channel means of managing customer contact on a corporate basis.

Our complete portfolio of solutions can be seen below.

  • Sundry Debtors Management

    The Sundry Debtors Management system provides a full end-to-end solution for the management of sundry income in local authorities of all sizes.
    Browser based version coming soon

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  • Corporate Debt Recovery

    The Aspien Corporate Debt Recovery system allows local authorities to administer a corporate approach to the management of debt by integrating debts from all revenue systems to provide a single view of debt.
    Browser based

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  • Housing Benefit Overpayment Recovery

    This system provides an automated approach to the recovery of Housing Benefit overpayments. It allows for the automatic generation of the HMRC spreadsheet and the automatic import of the resulting debtor data dramatically reducing the time spent by staff processing. Communication channels include SMS and email as well as paper based.
    Browser based

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Other Solutions

  • Childcare Centres Administration

    The system provides the means for monitoring and charging for attendance at clubs/centres.

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  • Garden Waste Management

    The system provides the means of billing for garden waste collection. Integration can be provided with your Job Processing, CRM and Sundry Debtor Management Systems.

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Selected clients